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Privacy Policy – ResilioDB (External)

Last Updated: March 6, 2026

Status: Compliant with Swiss nFADP & EU GDPR

Entity: Resilio SA, Lausanne, Switzerland

Introduction

ResilioDB is a database service provided by Resilio SA. This policy explains how we collect, use, and protect external user's data when accessing and using ResilioDB.

Data Controller

Resilio SA EPFL Innovation Park 1015 Lausanne, Switzerland

Email: privacy@resilio-solutions.com

DPO: CISO Maximilien Valenzano

Types of Data Collected

User Accounts: Username, company name, business email, current plan, secret tokens and hashed password.
Database Logs: Query logs, access times, IP addresses and usage statistics.

Sensitive Data: We do not collect sensitive data as defined by Swiss nFADP or GDPR via this service.

Purpose of Processing

Service Delivery: To assess the quality of our services and deliver database insights. Performance: To monitor and optimize platform performance. Security: To detect and prevent unauthorized access or abuse. Support: To assist users with technical issues.

Legal Basis for Processing

  • Contractual Necessity: To fulfill our service agreement with you.
  • Legitimate Interest: To ensure platform security and performance.
  • Consent: For optional features (e.g., analytics, beta programs).

Data Storage and Retention

  • User Accounts: Duration of service + 10 years, unless deletion is requested earlier.
  • Requests Logs: 1 year
  • Usage Statistics: Duration of service + 2 years

Data Localization: All data is stored on secure servers in Switzerland (Infomaniak) or in France (DGTZ), compliant with GDPR/nFADP.

Your Rights

Under Swiss nFADP and GDPR, you have the following rights:

  • Right to Access: Request a copy of your data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion (subject to legal retention).
  • Right to Portability: Receive your data in a machine-readable format.
  • Right to Object: Opt out of non-essential processing.

How to Exercise Your Rights:

Data Security

  • Encryption: SSL/TLS for data in transit and at rest.
  • Access Control: Role-based access for external users and administrators.
  • Audits: Regular security reviews and compliance checks.

Updates

This policy may be updated to reflect changes in technology or law. Updates will be communicated via our platform and email.